Privacy Policy

 

 

Last Updated: September 1, 2025

Operated by: Two Capitals (“we,” “our,” or “us”)

Website: https://www.goadvocate.ca

Contact: support@goadvocate.ca

 

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1. Overview

 

Go Advocate is a Canadian platform that helps organizations and individuals create digital advocacy campaigns. We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, disclose, and protect information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

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2. Information We Collect

 

(a) For Registered Users

 

When you sign up for a Go Advocate account, we collect:

 • Your name and email address

 • Your organization name (if applicable)

 • Billing information (processed securely by Stripe)

 • Account credentials (for login and authentication)

 

(b) For Supporters of Campaigns

 

When you create or manage a campaign, supporters may submit:

 • Name

 • Email address

 • Phone number (optional)

 • Postal code

 

This information is collected and stored temporarily for the duration of the campaign. Once the campaign ends or you delete it, supporter data is permanently removed from our systems.

 

(c) Automatically Collected Data

 

We use cookies and analytics tools (including Google Analytics and advertising pixels) to collect non-identifiable information such as:

 • Browser type, device, and operating system

 • IP address and general location

 • Time spent on pages and site usage statistics

 

You can disable cookies through your browser settings, though some site features may not function properly.

 

 

3. How We Use Information

 

We use personal information to:

 • Provide and manage your Go Advocate account

 • Enable the creation and management of advocacy campaigns

 • Communicate with you about your account, updates, or support

 • Process payments through Stripe

 • Send campaign or platform notifications via SendGrid

 • Provide in-app support through Intercom

 • Improve our platform, analytics, and marketing performance

 

We do not sell or rent personal information to third parties.

 

 

4. How We Share Information

 

We may share limited information with trusted service providers who assist in operating our business, including:

 • Stripe for payment processing

 • SendGrid for email delivery

 • Intercom for customer support

 • AWS for secure hosting and storage

 • Google Analytics and similar tools for analytics and advertising performance

 

These providers are contractually bound to safeguard data and use it only for the purposes we specify.

 

We may also disclose information if required by law or to protect our rights, property, or users.

 

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5. Data Retention

 • User account data is retained for as long as your account remains active.

 • Supporter data collected through campaigns is automatically deleted when the campaign ends or is removed by the account holder.

 • We may retain minimal records as required by law or for legitimate business purposes (e.g., billing history).

 

 

6. Security

 

We use industry-standard safeguards to protect data, including encryption in transit (HTTPS), restricted access controls, and secure cloud infrastructure via AWS. However, no online service is completely secure, and we cannot guarantee absolute protection against all risks.

 

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7. Your Rights

 

Under Canadian privacy law, you have the right to:

 • Access and request a copy of your personal information

 • Correct inaccurate or outdated information

 • Withdraw consent or request deletion of your data (subject to legal obligations)

 

To exercise these rights, contact us at support@goadvocate.ca.

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8. Changes to This Policy

 

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the site after changes means you accept the revised policy.

 

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9. Contact

 

If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact:

 

Two Capitals

Email: support@goadvocate.ca